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Other

Explore our 'Other' category for all your unique or uncategorized queries related to HydroJug products.

Didn't Answer Your Questions?

Reach the right team and we’ll get you squared away. Include your order number, purchase email, and any helpful photos when applicable.

What Type Of Plastic Is Used In Your Products?

Our products use #2 HDPE and #5 PP plastics—both are BPA-free. These are the same high-grade plastics commonly used for food containers and shaker bottles. Many large water bottles use PETG, which is less durable and not dishwasher safe. We prioritiz

Can I Freeze My HydroJug?

We don’t recommend freezing your HydroJug. Most plastics become brittle at very low temperatures. Thanks to the wide-mouth opening, it’s easy to add ice instead.

Restocks

How “Core,” “Seasonal,” and “Special Edition” drops work. What does it mean if a product is Core?. Core colors are our staple lineup that we aim to keep in stock. While they may be temporarily out of stock, they’ll return. You’ll typically find Core