What is your shipping policy?Updated a month ago
Processing times, tracking details, and important notes.
Processing & fulfillment
- Typical packing/fulfillment: 2–3 business days.
- Sales & releases: allow 5–10 days for processing.
- Custom etch items may require extra time.
- Tracking is sent once the order ships.
Damage claims
- Report within 7 days of delivery to [email protected].
- All stickers/tags must still be attached; photo proof required.
Important
- We’re not responsible for lost, stolen, damaged orders, or addresses entered incorrectly at checkout.
- Unclaimed/undelivered mail not returned to us will not be refunded. If returned to us, refunds are issued minus applicable fees.